Getting Started
Welcome Guide
Welcome to GivEnergy. This page brings together the most important guides to help you get connected, understand your system, and resolve common issues. ? Using Your GivEnergy System GivEnergy App Guide Monitor battery charge, solar generation, grid ...
How a Home Battery System Benefits You (With or Without Solar)
Home battery systems are no longer just an add-on for solar panels. They are flexible energy tools that can reduce electricity bills, improve resilience, and unlock smart tariffs — whether or not you generate your own electricity. What a Home Battery ...
Can I Use a GivEnergy Battery without Solar?
Yes, you can use a GivEnergy battery without having solar panels. While many customers pair a battery with solar generation, a standalone battery system can still offer significant financial benefits by taking advantage of time-of-use (TOU) energy ...
Can I Install a GivEnergy Battery Myself?
GivEnergy battery systems must not be installed by homeowners or unqualified individuals. All batteries, inverters, and All-in-One units operate at high voltage and require specialist electrical knowledge to install safely. Attempting a DIY ...
Choosing the right energy tariff for your battery
Choosing the right electricity tariff is one of the most effective ways to maximise the value of your GivEnergy battery system. A battery gives you a unique advantage: the ability to shift when you buy electricity. By charging during cheap periods ...
How to log into your GivEnergy app for the first time
The GivEnergy app is your main tool for monitoring and controlling your system. Download the app from the Apple App Store or Google Play. Open the app and select “Log In.” New accounts are made with Single Sign On (SSO) Enter the username and ...
Understanding Eco Mode (and why it’s the default)
Eco Mode is the default setting for most GivEnergy systems and is designed to save you money automatically without you needing to change settings. In Eco Mode, your battery discharges to cover your home’s demand whenever there is charge available. ...
First steps after installation
Once your installer has set up your GivEnergy system, you only need to do a few things to get started. Confirm that your installer has handed over the system and shown you the basics. Create your GivEnergy account using the installer’s instructions. ...
What your GivEnergy system does for you
Your new GivEnergy system is designed to help you save money and reduce your carbon footprint by making the most of cheap and green electricity. It does this automatically once installed and connected. Your system works in three main ways: ...