GivEnergy batteries support two types of calibration:
A soft calibration helps the system refine upper and lower charge boundaries. This can improve accuracy if the percentage looks slightly incorrect.
To perform a soft calibration:
This process helps the BMS sync its readings with the actual energy stored. It is safe to perform any time and may resolve small SoC discrepancies.
A full calibration forces the system to re-evaluate its internal energy model. This is stronger than a soft calibration and is used if the percentage appears significantly inaccurate or if instructed by support.
To run a full calibration:
The system will prompt you if any conditions need to be met before calibration begins.
If calibration does not correct the SoC reading, collect screenshots and system details
and contact GivEnergy Support for further investigation.