EV Charger
Manually Connecting Your EV Charger to the GivEnergy Cloud
This guide explains how to manually connect your GivEnergy EV Charger (EVC) to the GivEnergy Cloud if it does not come online automatically. These steps are typically used during troubleshooting or initial setup where WiFi details need to be entered ...
How To Restart Your GivEnergy EV Charger
Restart your GivEnergy EV charger to clear transient faults or reconnect the unit. Safety and notes The restart is done at your home’s consumer unit (fuse box), not on the charger itself. If your installer fitted a dedicated isolation switch for the ...
EV Charger Troubleshooting
Beep codes When powering up the EV charger for the fi rst time, the charger will beep a number of times before switching to normal operation. 1 beep means no meter / comms detected - If you have a meter connected please check the communication cable ...
EV Charger Operation
Charging Ensure the vehicle is turned off and that the EV charger is switched on. Plug the charging cable into the charging socket on the electric vehicle. Charging can be started by swiping the RFID card across the RFID reader on the charger unit, ...
EM115/GEM120 Grid Meter Installation
Arrow always points towards the load CT clamp cables must not be cut down or extended EM115/GEM120 meters come with a split core CT that has a 2m cable The communication cable for the GEM120 uses the same communication terminals as the EM115 ...
EV Charger Installation Guide
Check network: If WiFi is weak at the charger location, consider running a CAT5/6 cable to the site for LAN or installing a WiFi repeater to aid with signal strength. A WiFi connection or LAN is mandatory for app setup. In the scenario where home ...
Pre-Installation Checklist
Before beginning the installation, the installer should: Prompt the homeowner to download the GivEnergy app from the App Store (iOS & Android). If the homeowner is a new GivEnergy customer, prompt them to create a GivEnergy account via the GivEnergy ...
Installation Configurations
The GivEnergy EV charger is primarily controlled using the GivEnergy app & cloud resources. The specific features & functionality available with your GivEnergy charger will vary depending on your installation configuration. Below is a summary of the ...