EV Charger Installation Guide

EV Charger Installation Guide

  1. Check network: If WiFi is weak at the charger location, consider running a CAT5/6 cable to the site for LAN or installing a WiFi repeater to aid with signal strength. A WiFi connection or LAN is mandatory for app setup. In the scenario where home WiFi is weak or missing at the charger’s location, use a phone hotspot or wireless repeater to perform the first setup. After the first setup, the charger will use LAN and the hotspot/repeater can be removed. If using LAN to set up, a WiFi password is not required during the setup process and can be left blank during this step.                        
  2. Mount bracket: Place the wall mounting bracket horizontally onto the wall and mark the position of the bracket holes. Drill 3 holes at the marked positions, at least 75mm deep. Fix the mounting bracket to the wall using the fixings provided.
  3. Mount charger: Remove the decorative cover and the sealing cover from the charger, retaining all screws. Mount the charger onto the mounting bracket. Drill 2 holes at the marked positions, at least 75mm deep. Secure the charger to the wall using wall screws.
  4. Wire charger: Pass the power cable through the rubber grommet. Remove the 12mm insulation layer on the wire. Insert the wire into the corresponding terminal. Tighten the screws to ensure there is a stable connection. Attach any RS485 and/or LAN cable as required for the installation configuration selected (see Installation Configuration section).                                                                                            
  5. Wiring diagram:
  6. Run cables from charger to home:
    1. Power cable (32A) to the charger from grid feed
    2. LAN cable from charger to home router if required (see step 1)
    3. Any additional cables required by the selected installation configuration (see Installation Configuration section)
    4. Cables should be specified according to their usage and connected. Please note: it is recommended to install an appropriately specified RCD/RCBO on the input side of the power cable.                                                                                                                                                         
  7. Test charger: Turn on the supply to the charger (RCD/RCBO) The EV charger should power up and beep once or twice as below: 1 beep means the charger cannot detect a grid meter 2 beeps means the charger can detect a grid meter                                                                                                                  
  8. Finalise installation: Fix the sealing cover to the charger with the previously removed screws. Attach the outer cover to the charger, ensuring that it locks into place. Secure outer cover with the previously removed security torx screw. Whilst securing the sealing cover, please ensure that the tamper switch is securely pressed down into position. The tamper proof switch is included to comply with the smart charging regulations and must be engaged. If the tamper switch disengages, the charger will stop charging and the user will be notified of a tamper event.                                                 
  9. User handover:
    1. Prompt the customer to finalise setup in the GivEnergy app. The homeowner should be present at the end of installation so that:
      1. They can log in to their GivEnergy account on their mobile device (in order to associate the charger with their account).
      2. They can enter their home WiFi password during setup.
      3. The installer can walk them through the app setup and advise / assist if technical parameters require adjustment.
      4. Confirm that the customer can access the new charger in the GivEnergy app. Provide a walkthrough on the app to inform the customer of the charger features that will be available to them (see Installation Configuration section).  

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