Everyday Use
Why does my battery drain below the reserve?
Your battery is designed to stop discharging to your home at around 4% reserve. However, it may still dip lower — this is normal and safe. The last few percent are kept for the battery’s internal systems. If the battery reaches 0%, it will attempt to ...
Why does my graph show odd imports/exports for a few seconds?
It’s normal to see very short periods of import or export on your graphs, even if you expect your battery to cover demand. Your battery “ramps up” when demand increases (e.g., when you switch on a kettle). During this ramp-up, you may briefly import ...
Tracking your energy usage with the Energy Graph
The Energy Graph helps you understand how much energy you generate, use, and import/export over time. Choose daily, weekly, or monthly views. Coloured areas above the axis show discharge, export, generation, or load. Areas below the axis show ...
Understanding the Power Flow diagram
The Power Flow diagram in your app and portal shows how energy is moving through your home in real time. Grid bubble → Home: You’re importing electricity. Solar bubble → Home: Solar is powering your home directly. Battery bubble → Home: Your battery ...
Self-consuming more of your solar energy
Your battery allows you to use more of the energy your solar panels generate, reducing how much you export to the grid. Solar power will first cover your home’s needs. Any surplus is stored in your battery. When the sun goes down, your battery ...
Charging your battery on a cheap tariff
If you’re on a time-of-use or dynamic tariff, you can tell your GivEnergy battery to charge during cheap periods. 1. Access your Monitoring Portal Dashboard via www.givenergy.cloud and sign in using your username and password. 2. On your Monitoring ...
How your battery saves you money automatically
Your GivEnergy battery is designed to save you money without you needing to change your behaviour. Once installed, it intelligently stores and uses electricity based on your setup. Stores cheap electricity – Charges when prices are low, discharges ...