This manual contains the installation, configuration, and safety information from the GivEnergy All in One & Giv-Gateway User Manual for models GIV-AIO-13.5, GIV-AIO-13.5-3.6 and GIV-AIO-GW1. It is intended as a quick reference for GivEnergy Approved Installers and qualified electricians working on All in One systems with or without a Giv-Gateway.

System Overview

The GivEnergy All in One is a combined inverter and battery storage unit designed for on-grid operation, with optional whole-home backup when installed with a Giv-Gateway. It contains a bidirectional inverter and a 13.5 kWh lithium iron phosphate (LFP) battery, capable of charging from both solar PV and the grid.

When paired with a Giv-Gateway, the system can:

• Provide seamless whole-home backup during grid outages.
• Charge from the grid when tariffs are cheaper and discharge during peak pricing.
• Interface with a PV inverter, EV charger, grid connection, and household loads.

Key Features

• 13.5 kWh usable LFP battery with 100% depth of discharge.
• Peak power delivery up to approximately 7.2 kW into the home (model dependent).
• Integrated bidirectional inverter for grid charging and discharging.
• Modular battery pack design (removable internal modules for easier handling).
• IP65-rated enclosure suitable for indoor and outdoor installation.
• Connectivity via WiFi, LAN and 4G for remote monitoring and updates.
• Optional Giv-Gateway for whole-home backup and multi-load control.
• 12-year manufacturer warranty on both All in One and Giv-Gateway (conditions apply).

Safety Requirements

• Installation, commissioning, and maintenance must only be carried out by a GivEnergy Approved Installer and a suitably qualified electrician, in line with local wiring regulations.
• The All in One and Giv-Gateway contain high-voltage components and can retain voltage even when disconnected. Always follow lockout/tagout procedures where applicable.
• Do not install or work on the system during rain, snow, lightning, or high winds.
• The unit must be correctly bonded to earth before any other connections are made.
• Do not open the internal casing or attempt to service internal components; there are no user-serviceable parts inside.
• Do not use the equipment if there are deformities (bulging, leaks, physical damage).
• Always observe required clearances for ventilation and cooling around the All in One and Giv-Gateway.

System Components

The manual covers the following main components:

• All in One Unit – Integrated inverter and 13.5 kWh battery.
• Giv-Gateway – Load management, grid isolation, backup and EPS.
• GEM120 CT Meter – For grid/import/export measurement.
• Mounting hardware – Wall bracket, fixings, cable entry plates.
• Comms & connectivity – WiFi/LAN/4G interfaces and ports.

The manual also details packaging contents and how to check the delivery for damage or missing items before installation.

Operating Modes

The All in One supports several operating and work modes, configured via the GivEnergy monitoring portal or installer tools:

• Standby Mode – System powered but not actively charging/discharging.
• On-Grid Mode – Normal operation, managing power between grid, battery, and loads.
• Off-Grid / Backup (Island) Mode – When used with a Giv-Gateway, the system powers the property during a grid outage.
• Solar Charging Mode – Prioritises battery charging from PV generation.
• Off-Peak Charging – Charges the battery during cheaper tariff periods and discharges during expensive periods.
• Off-Grid Operation – Allows remote isolation from the grid using the GivEnergy App or portal (where designed into the installation).

Installation Requirements

• Install vertically on a solid, load-bearing, non-combustible wall that can support the combined weight of the All in One and (if fitted) Giv-Gateway.
• Maintain minimum clearances as specified in the manual for top, bottom, and sides to allow adequate airflow and access for maintenance.
• Install in a well-ventilated area with ambient temperature generally below 40 °C for optimal performance.
• External installations should be under a canopy or in a shaded area; avoid direct sunlight and proximity to water sources.
• The feet of the All in One must remain above the frost line (minimum clearance from ground as specified in the manual).
• Follow local regulations on battery and inverter siting (e.g. escape routes, wall type, fire separations).

Step-by-Step Installation – All in One

Key steps are summarised below (see manual for diagrams and full instructions):

1. Unbox the All in One carefully, remove top cover, accessories, and internal battery modules.
2. Fix the wall mounting bracket using the supplied template and expansion bolts.
3. Lift and hang the empty All in One chassis on the bracket (two-person lift recommended).
4. Adjust and secure the feet so the unit is plumb and level.
5. Install internal battery modules according to the manual, ensuring all connectors are fully seated.
6. Fit the lower waterproof cable cover and prepare glands for AC, DC, and comms cabling.
7. Complete AC, DC, and CT/meter wiring as per the connection diagrams.
8. Re-fit front covers and check all fixings are secure.

Giv-Gateway Installation

The Giv-Gateway is installed adjacent to the property’s main distribution board and handles grid, load, and backup switching.

• Mount the Giv-Gateway using the supplied bracket and fixings.
• Maintain manufacturer-recommended clearances for ventilation.
• Connect grid, critical loads, general loads, PV inverter input, and All in One feed according to the wiring diagrams.
• Ensure neutral continuity and correct CT orientation and ID addressing (ID1/ID2) as shown in the manual.

Electrical Connections

Key connection areas covered in the manual include:

• AC Utility Grid Connection (All in One) – Correct cable sizing, breakers, RCD type, and earth rod requirements.
• Battery Internal Connections – DC busbar links, internal MCBs, and module connection order.
• Giv-Gateway AC Connections – Grid in, load out, PV inverter input, and any backup or EPS circuits.
• CT and GEM120 Meter Wiring – Placement on grid and load conductors, CT orientation, and RJ45 connections back to the All in One or Giv-Gateway.

Communication and Monitoring

The All in One and Giv-Gateway support monitoring and configuration via:

• Built-in WiFi, LAN, and 4G interfaces.
• Connection to the GivEnergy Portal (givenergy.cloud) for remote monitoring, firmware updates, and system control.
• RS485 communication to GEM120 meters for import/export measurement and control.

The manual includes a WiFi guide, guidance on enabling DRM, adjusting power quality response set-points, and viewing inverter firmware and settings.

Commissioning and Decommissioning

Commissioning

1. Verify all AC and DC connections, earthing, and CT orientation.
2. Check that the All in One and Giv-Gateway match the system design.
3. Switch on the grid-side breaker and then the All in One AC isolator.
4. Turn on internal battery DC breakers and confirm LEDs/status indicators.
5. Log into the GivEnergy Portal, register the devices, and configure:
   • Work mode (Eco, Off-peak charging, etc.).
   • Export limits and generation control settings.
   • Any applicable DRM or grid service requirements.
6. Confirm data from meters (GEM120) is present and correct.

Decommissioning

1. Shut down the system according to the manual’s power-down sequence.
2. Turn off AC supply, then battery DC, then any PV sources.
3. Wait until all indicators are off and capacitors have discharged.
4. Remove AC, DC, and comms wiring in a safe order.
5. Take down the units and store/transport using appropriate packaging.

Maintenance

• Visually inspect the unit periodically for damage, corrosion, or obstruction.
• Keep vents and heat sink areas free from dust and debris.
• Clean external surfaces with a soft, dry or slightly damp cloth only.
• Do not use solvents, abrasive cleaners, or high-pressure water jets.
• Ensure any external cable glands remain watertight over time.

Troubleshooting

The manual includes a detailed fault code and LED status table. Highlights include:

• Green (solid) – Normal operation.
• Green (flashing) – Waiting/starting up.
• Yellow – Charging or discharging error (often cleared by a controlled reboot).
• Red – Fault present; further investigation or support required.

In all fault cases, follow the manual’s recommended checks. If the issue persists, gather serial numbers, firmware versions, and clear photos of the installation and contact GivEnergy Support.

Warranties and Support

• All in One and All in One 3.6 / 13.5 models – 12-year warranty (usage and conditions apply).
• Giv-Gateway – 12-year warranty.
• Full warranty documents and terms are available on the GivEnergy resource hub via the main website.

For technical assistance, installers can contact GivEnergy Support via the published phone numbers and email addresses on the GivEnergy website.

See attachment for the full manual, including diagrams, wiring schematics, and detailed specifications.